Business unit Director Languedoc
January 2009 to December 2016
Summary of experience
I joined Cegedim in January 2009 as a sales engineer in Lyon.
After two years of outperformance at more than 400% average R/O and N°1 France, I was promoted to agency director of the new Cegedim business unit in Montpellier where I stayed from May 2011 to December 2016.
With the team I have built and following my strategy, we have made it one of the first France business units, developing new methodologies that have allowed us to be first in terms of profitability, growth, and customer satisfaction. We had the highest average basket as well as the highest rate of local services.
We had the fewest files under France’s quality department, and we were also the agency whose clients were the most autonomous with a hotline call rate per client more than 50% lower than the rest of France.
I also carried out my professional activity and the resumption of my studies during the passage of my Master at Essec.
I also proposed the REMEDIA project at that time.
I was attached to the Regional Director Bruno DELAHAYE.
—Director of Languedoc agency
( 34 – 30 – 12 – 48)
May 2011 to December 2016
- Bu creation and startup activities from scratch
- Market research, strategy, action plan…
- 49%: average annual customer growth
- 65%: average annual growth in recurring revenue
- €1M in overall turnover of the agency in 2015
- Technical and complex sales
- Strategic Planning
- Establishment of institutional relations
- Management of a technical team (3 people)
- Marketing and events (organization and animation)
- Professional meetings
- KPI’s management
- Training of new regional entrants
- Participation in the SAAS Product Evolution Committee (MonLogicielMedical.com, MonEspacePatient, DocAvenue)
- Creation with Dr. Claude HO-A-CHUCK of the Languedoc association of Cegedim software users
- Organization of an evening in the presence of the Dean of the Faculty of Medicine of Montpellier, Professor Jacques Bringer
- Conference animation with the CSMF, Relationship with the unions, the URPS, the Faculty, the ARS and the CPAM
- Development of innovative marketing processes that have become Gold Standards and are deployed throughout the France
>> Complete autonomy on this position.
— Territory Manager
Lyon (69 – 71 – 01 – 42)
January 2009 to May 2011
- Sale of software, hardware and services to private doctors, clinics, and hospitals.
- Sale of the equipment of the first MSP of France in Montret to Doctors MAZUE and RONDEPIERRE.
2010: n°1 French / 20 sales
engineers 202 137,35 € margin
2009 : N°3 French / 20 sales engineers
Testimonials BUZZ MEDECIN
My evaluations from 2011 to 2014 by Bruno DELAHAYE.
The grades are on 4 and Bruno had the principle of having 3 for maximum score.
My resumption of study in 2013 was not supported by Cegedim, I did it by accumulating my days off and with my personal money after 3 requests to the HR department.
It should be noted that despite an exceeded target and although these have been increased, it states that I am focusing on the company’s objectives as of that date.